FAQs
What are the delivery timelines?
Once your order is confirmed, we deliver it to you within 4 to 6 working days.
Do you offer free shipping?
Yes, we offer free shipping on orders above Rs.3500. Shipping charges for orders below Rs.3500 are Rs.200.
What payment methods can be used while placing the order?
You can place your order by using your debit/credit card or select COD (Cash on Delivery) while placing your order.
Do you have physical stores?
Yes, we have our stores in Islamabad, Lahore and Gujranwala. Please click on the link below for further details: https://www.brackets.pk/policies/contact-information
What is your exchange policy?
We have a 14 days exchange policy on the articles, if the size is incorrect or it is damaged. You will be required to submit an email with a complaint along with attaching pictures of the product you received. However, we do not offer any exchange on sale articles.
Can I add more items to my existing order?
Unfortunately, once the order is in placed and verified we cannot add or subtract any article from it.
